Our Policies

DEPOSIT

For stays of any length, a deposit of 50% of the total charges is due at the time of booking. Payment can be made via Visa, MasterCard, American Express, Diners Club, or Discover. We will send confirmation of your reservation upon receipt of your deposit.

CANCELLATION POLICY

For any reservation cancellation, we must receive 72 hours notice prior to your confirmed arrival in order to receive your deposit back. A one time $25.00 early cancellation fee will be charged when cancelling a reservation prior to our 72 hour cancellation period. If any cancellation is made within 72 hours of your stay, regardless of the reason, your deposit will be non-refundable (though you are always welcome to send a friend or family member in your place).

Any change-of-dates request (including shortening a reservation) must be made 72 hours prior to your confirmed arrival and is subject to availability and minimum stay restrictions. Within 72 hours prior to arrival, deposits are non-refundable and no changes can be made to the reservation. After check-in, a shortened stay will remain charged in full per the original reservation.

For group room blocks of four rooms or more, please refer to the group contract for the applicable cancellation policy.

If a guest calls to cancel their reservation prior to our reservation cancellation policy, a $25.00 fee will be incurred for the cancellation.

CHECK-IN/CHECK-OUT TIMES

Check-in begins at 4pm. Check-out is at 11am.

For guests that wish to check in prior to our check in time, you can now call the motel or text through the Whistle portal and for a fee of $35.00, this guarantees early check in between Noon and 3pm.

For guests that wish to be extended a late checkout past 11am, you can now call the motel or text us through the Whistle portal and extend your check out until 3pm for a fee of $25.00 per hour.

ACCESSIBILITY

Please see the accessibility page of our website for complete details on accessibility features on our website and at our property.

PETS & SERVICE ANIMALS

We now accept dogs only. Guests are allowed two dogs per room and they cannot be over 80 pounds combined. When bringing your pet, please call the motel to confirm the pet and to confirm payment of the pet fee. The fee for pets is $50.00 per day. We also have a designated doggie area for your fur babies to go potty!

Anyone with a pet must report to the front desk when checking in. While we do accept pets, all pets must be reported prior to check in and any unauthorized pets will result in an additional $50.00 penalty to the nightly pet fee.

HOUSEKEEPING

Housekeeping service is done by request only and any request should be received by Noon each day. There is a "WASH ME" bag in the room for daily service of any linens. Place any dirty linens that need replacing in the bag and leave outside your room along with any trash and we will replace the linen and the trash bag. For guests that stay 6 days or more, full housekeeping service is done on the 4th day.

SMOKING & COOKING

Our property is 100% non smoking. There will be a fee of $250 incurred for anyone smoking in the rooms or on the balconies. There are designated smoking areas around the property. Most rooms have kitchens for preparing meals and with cooking comes dirty dishes. Any dirty dishes that are not washed prior to check out will incur a fee of $25.00.

ALCOHOL POLICY

Guests must be 21 years of age or older to consume alcohol. As our common spaces are used by all guests, we ask everyone to drink responsibly and be considerate of others around them.

GUEST RESPONSIBILITY

While accidents do happen, guests will be financially responsible for damages due to gross negligence.